lN
lerato N

1 reviews | Active since Feb 2013

05 Mar 2026, 13:26

Cancellation of step class

Planet Fitness Silver Lakes cancelled step class and there has been talks to cancel more classes. We need a step class with Mpho. There is one class on Friday afternoons, why can’t Mpho continue with the step class then? There was nothing wrong with the schedule and the need to change something that is working is irritating to us the clients. There’s no need for a replacement class, it was starting to pick up

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Replies (1)
Planet Fitness
Planet Fitness's reply09 Mar 2026, 16:43
Official
Hi Lerato,

Thank you for your feedback regarding the Step class at Planet Fitness Silver Lakes. We understand how frustrating it can be when a class you enjoy is affected.
The club management team regularly reviews class schedules to ensure the best possible experience for all members. Any changes, including those to the Step class, are made to maintain class quality and consistency across all GX programs.

We value your feedback, as it helps us continually improve the member experience.
Thank you for your understanding and continued support.

The Planet Fitness Team.