1 reviews | Active since Mar 2013
Cancellation of contract & unwarranted fees
My start with planet fitness was great but the subsequent account & billings transactions have left me utterly disappointed. First they debited an extra +700 and then claimed it was for "maintenance" fees?! which is ridiculous because that should covered in the monthly fee which is substantial in the accrual of all members paying. Yet here I was subjected to an arbitrary fee that is baseless and unwarranted. The consultant I called couldn't even give me a reasonable explanation for the fee. You don't see Virgin Active charging their clients this bull**** fee. They know it would only aggravate they beloved clients. Had I known expressly in the beginning, I would have never signed up and went to a gym that didn't chase it's members away with extra fees that could ***** up their financial planning for the month. 700 is alot to debit from someone. THEN on top of all this when I wanted to cancel my contract immediately they said I would have to pay some fee to do that!!! ***! unacceptable. I am currently unemployed and do not have the funds to continue with the contract but my main reason for cancelling is the account & billings nonsense I've been subjected to. I may be unemployed but my social media imprint is Substantial. My blog gets 200 000, yes thousand views a month on average. Imagine that kind of negative publicity should I wish to publish my experience with PLANET FITNESS there. So consider my horrible experience and above words. I would like my contract CANCELLED immediately with no more debits from this day forward and the 700 charged for that ridiculous maintenance fee refunded.
