Cancellation of Contract not being processed.

My Planet Fitness contract I took out in 2012 was a 3 year contract and the start date of this contract was 14/08/2012 which would mean the end date is 31/08/2015. During March 2015 I enquired as to when the contract will expire and what steps I should take to terminate this contract when it ends. I was told that I will be sent an email in July 2015 to confirm the end of contract in August and that a small fee will be payable. I again enquired about the cancellation in July 2015 and was asked to pay ?R3000 to terminate. No email has been received whatsoever.<br> Today, 12/11/2015, I went into Planet Fitness to confirm the contract has been cancelled only to find out that the contract only now expires in March 2016 and that I had to pay R2800 upfront. I was given a reference number (PF***) and promised that emails will be sent before close of business today regarding my cancellation. I have yet to receive any correspondence regarding this. <br> I am a student and this unnecessary cost every month and especially the big payments cause me to be indebted. Please check my account with all payments made and provide me with a full detailed statement as I have never received one.