Cancellation of contract

<p>I registered. At the gym the branch at Westwood mall Durban in january. .. Was not explained the levy fee of 429 twice a year.. </p> <p>Called the centre to cancel the contract.. Did get a reference number in July 21 I was on leave from august 15 till 5 September so I did not get any mails or calls to say the amount I need to pay to cancel the contract...</p> <p> </p> <p>Each time u call the contact centre u must wait for like 25 to 30 minutes each time u get throughtvu explain your whole problem againg.. I phoned on friday 28 October was told will get response from a team leader within 72 hours got no feedback.. Service really bad.. As this query is from July... .. Really don't know how people are employed when they do explain membership fees</p>