Cancellation not processed: PF***

I cancelled my contract with this service provider in Feb 2019 PF ********** , and the last collection was to be done for that month. This was done after my 2 year contract came to an end and decided not to extend it. I followed they T&Cs to the T in cancellation and being loyal in my monthly payments.

For the past two months, they have collecting funds from my bank account and have to bear the cost of reversing these transactions. You are quick to contact and block access of your clients to the gym when they haven't paid, but when it comes to following your own rules, you blame the other department.

Please stop collecting funds from my bank account, tantamount to *****ing as i have not consented to these debit orders and the cost after. I will be forwarding the reversal fees to your accounts team fro refund.

If this continuous, i will log a complaint with the NCA ombuds.