Cancel my membership today

I signed up for your gym happy with the facilities. Even as I signed up I was weary because I know your terrible customer experience from my friends. But the lady I dealt with was so nice and encouraging. Then this month I was double debited and told it was a levy I was paying. Firstly no one told me about this. Secondly I am not paying a levy to maintain your club. You should maintain from my fees.

I spoke to your consultant and she said I shouldn't pay for what I was not told about. Also ahe had a different contract in her system from the one I signed. I told my bank to reverse the amount, which they did.

Then I received a demand saying my access will be revoked coz my debit order fell through. I responded to say I'm not paying for something I wasn't told about. I for no response from that email. Then today I for a threatening one again. Still some story, not addressing my complaint.

So since you're not interested in solving my issue, just cancel my membership. I'll go back to virgin active. Planet fitness wa convenient for me and the gym nicer. Bit I should have listened to my friends. Your services are terrible and dealing with you is the worst nightmare