CR
Cara R
1 reviews | Active since Nov 2011
01 Mar 2015, 11:15
Bunch of *****s
Although I know Planet Fitness does not care about our complaints and give an automated response saying someone will contact you that is an empty promise as all their other promises. I cancelled my contract last year telephonically as we as in writing. After numerous calls they said they would pay my debits back.. It has been over a month and they still have not paid it back and for the third month they have again debited my account. As I can see many complaints of the same nature it's clear that they are a bunch of *****s that blatantly lie to survive. I will warn everyone against joining this useless brand.
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Replies (1)Planet Fitness's replyOfficial
06 Mar 2015, 13:45Hello cara07,
We thank you for contacting us with regards to your query.
Our records indicate you being assisted with regards to your query.
One of our member respondents will be in contact with regards to the cancellation of your membership.
Should you require further assistance or clarity kindly contact our customer care line.
Yours In Fitness
We thank you for contacting us with regards to your query.
Our records indicate you being assisted with regards to your query.
One of our member respondents will be in contact with regards to the cancellation of your membership.
Should you require further assistance or clarity kindly contact our customer care line.
Yours In Fitness
Planet Fitness's reply06 Mar 2015, 13:45
Official
Hello cara07,
We thank you for contacting us with regards to your query.
Our records indicate you being assisted with regards to your query.
One of our member respondents will be in contact with regards to the cancellation of your membership.
Should you require further assistance or clarity kindly contact our customer care line.
Yours In Fitness
We thank you for contacting us with regards to your query.
Our records indicate you being assisted with regards to your query.
One of our member respondents will be in contact with regards to the cancellation of your membership.
Should you require further assistance or clarity kindly contact our customer care line.
Yours In Fitness
