DK
Daniel K

1 reviews | Active since Apr 2011

01 Jul 2015, 12:10

Bullying tactics

I received an SMS from Saya Recoveries, saying that my plannet fitness account is in arears and that failure to settle the account will result in legal action.<br> <br> Well, let me share with you my story:<br> <br> I submitted an online request, via PF's online portal to cancel my membership. A few times actually. I should have known better. Nothing happened, so I requested that the bank stop the debit orders from going through.<br> <br> Then... someone called me to say the following, literally this is how the conversation went \you owe us money neh". That was it. When I explained to her that I requested my membership to be cancelled"

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Replies (1)
Planet Fitness
Planet Fitness's reply03 Jul 2015, 16:24
Official
Hello savagerule,

We Thank you for contacting us,

One of our member respondents will be in contact to assist.

Yours in fitness