DV
Davisen V

1 reviews | Active since Mar 2015

31 Mar 2015, 13:57

Breach of Contract to Keep My Money

I signed a contract on the 30/10/14. The contract stated that the Contract start date is 01/12/14. On the 04/12/14 i phoned in to cancel my contract to get my full refund. They refused to fully refund me. According to the contract a full refund is valid if done in the cooling off period, which the contract states is within 5 working days of the Contract Start Date ! However they have refused this saying the cooling off period is from the contract sign date. Now they have approved paying me R1800 instead of the R3500 I should be getting, just to shut me up and get me to leave them alone.<br> They then reply to my previous complaint sayin all is well and they were correct in what they did. However this is what the T&Cs page I signed says:<br> \8. COOLING-OFF<br> You have the right to terminate this agreement

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Replies (1)
Planet Fitness
Planet Fitness's reply07 Apr 2015, 07:58
Official
Hello dnviper76,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness