1 reviews | Active since Mar 2015
Breach of Contract for Cancellation to keep money
I signed a contract on the 30/10/14. The contract stated that the Contract start date is 01/12/14. On the 04/12/14 i phoned in to cancel my contract to get my full refund. It took me 4 months only to find out they refused to pay me my full refund. I have never used the gym facilities.<br> <br> According to the contract a full refund is valid if done in the cooling off period, which the contract states is within 5 working days of the Contract Start Date ! However they have refused this saying the cooling off period is from the contract sign date. Now they have approved paying me R1800 instead of the R3500 I should be getting, just to shut me up and get me to leave them alone. I WILL NOT BE COMPLACENT AND ACCEPT THIS OUTCOME !<br> <br> How can someone decide to change the terms of the contract on their own whim? This is just so they can ***** some of my cash and not have to lose all of it. <br> <br> It is outragous that someone can clearly break the law and people must put up with it.<br> <br> Can someone advise me on taking legal action please.
We thank you for contacting us with regards to your query.
The information you received from our club and call centre was correct. You will be refunded the amount you paid upfront less the termination fee.
Should you require further clarity or assistance kindly contact our customer care line.
Yours In Fitness
We thank you for contacting us with regards to your query.
The information you received from our club and call centre was correct. You will be refunded the amount you paid upfront less the termination fee.
Should you require further clarity or assistance kindly contact our customer care line.
Yours In Fitness
