TX
Thandokazi X

1 reviews | Active since Nov 2015

17 Mar 2016, 14:16

Billing

R398 was debited from my account, I want to know why. I've been waiting for your \call centre agents\" to call me. Planetfitness doesn't like it when one does not pay their monthly fee, I also don't like it when you mess with my money! I was suppose to be charged R199. This is the second time I am complaining about PlanetFitness' billing, does one have to cancel their contract through court for one to be listened to because clearly you don't value your customers"

0
Replies (1)
Planet Fitness
Planet Fitness's reply18 Mar 2016, 08:53
Official
Hello Thando_X,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness