CM
Cathrine M

1 reviews | Active since Sept 2015

10 Dec 2025, 11:47

Bad service

Bad experience ever I so wish that I have cancelled my account with them long time ago how can they suggest that I should pay using the OZ link if they know very well that their system it’s so poor to pick up the payment and I have provided with bank statement as proof but now they want more than that I am so disappointed they way my query was handled

0
Replies (2)
Planet Fitness
Planet Fitness's reply10 Dec 2025, 15:38
Official
Hi Cathrine, 

Thank you for sending your statement. We have received it and will get back to you with feedback soon. 

Thank you,
The Planet Fitness Team.
CM
Cathrine M's update10 Dec 2025, 15:46
Reviewer Update
Will be patiently waiting and I believe that before you handed my account you should have tried to make arrangement with but clearly not I am so disappointed in you I should have cancelled my membership long time ago I regret the day that I asked to be reinstated