Bad service and bad advice

<p>I asked a consultant (Khuli) about cancelling my membership as I would no longer be working and he told me to take the call center number and tell them then all they would need is a letter from me stating why I was cancelling the memebership and they would proceed to do so. Upon calling the call center to do as I was told the agent advised me about a minimum period and cancellation fee which the consultant at the gym never told me about. Now the debit order has bounced and I was under the impression that the memebership was cancelled. Very very bad service from Planet Fitness Centurion Gate and the call center. </p>