Bad service

Payment was made and it was allocated incorrectly. I've been charged R20 for late payment even though it wasn't my fault. Head office didn't update banking details when I rejoined and the direct debit bounced. I provided the correct details when I joined.

I've been having issues with Planetfitness ever since I joined. My experience so far is not great.

I always have to stand at reception and explain myself everyday to different receptionist. Tried calling the calling centre and they were offline. Ticket was logged two weeks ago. I'm still waiting for feed back and it seems like I'm gonna wait till rapture

I've been treated badly by one particular receptionists Angela few times.

The service at Planetfitness JustGym Hatfield/Sterland is disgusting beyond words.

This has caused me distress and inconvenience. I will definitely make noise about it. Call the club...they know my issues and name if my details don't show.