Bad Service

Hi Guys,

My name is Xolani Zikhali, ID no: ********** 315083. I just want to lay a complain. my account was behind and I went to the branch to sort it out on the 23 October 2018. they were suppose to sort out my tag so I can be able to access gym but till today it's not done.

I was told that they were going to sort it out on the 24th but never happened. the admit lady told me that her head office wants me to call them why must I do that. these guys have all my details and my details are still the same.

I want them to sort this thing out or they must cancel this membership if they don't want to help me.