Bad Salesmanship from Planet Fitness Waterkloof and Olympus - sale people must go on customer service training

I decided to join a gym today and I called Virgin Active and they could provide me with their prices for the different membership options. I then called Planet Fitness Waterkloof and the sales person insisted I go to their gym to view the facilities as it is a new gym and then he would give me the different options. I then told him all I wanted was to know the cost, he continued about me commign in and i put the phone down, I then called the Olympus branch the same thing "you need to come and have a look a the equipment blah blah blah, this sales person then cut my call when I told him I did not want to view the equipment as I have been a member before as I am not joining to look at equipment but to use the equipment, What urkes me is that they want me to drive my petrol to look at the equipment at their gym (not sure if the equipment is going to determine my pricing or if it is made of gold) and still they would not give me the gym membership fee. My question is why must I drive to Planet Fitness to first view the facilities before I can get a price on membership fee for 1 person who does not have discovery, is not a student, is not a pensioner, and wants to join a gym? Or do they determine the membership fee based on your looks (profiling me first). so much for me wanting to join Planet Fitness,