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Cathleen R

1 reviews | Active since Jan 2014

09 Feb 2015, 13:23

Bad experience overall

I have complained about this gym so many times directly to them, but it's time that they answer publicly.<br> <br> Firstly, PF decide to replace its treadmills and does so by adding 8 used treadmills after removing the 12 that were in place. How on earth they justify replacing old equipment with other old equipment - which is NOT in mint condition- is beside me, this does not improve the gym! And further, how do they justify bringing the amount of treadmills down to 8 instead of the 12 that there was? It's the most frequently used cardio equipment in the gym and these days you are very lucky to actually end up using one.<br> <br> The bathrooms are getting increasingly more disgusting. They are not cleaned properly at all and I have killed a few ****roaches myself and found a leach type of worm in the shower not too long ago as well. <br> <br> Also, the aircon is definitely not set cold enough. I might as well exercise outside in the heat. I pay good money to exercise in a safe, clean, well equipped and cool area

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Replies (1)
Planet Fitness
Planet Fitness's reply09 Feb 2015, 14:54
Official
Hello CathleenR,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness