MS
Mlungisi S

1 reviews | Active since Nov 2023

26 Jun 2024, 11:20

Bad experience Just Gym Planet Fitness Centurion Mall

Planet Fitness Centurion Mall is the worst the bikes are not working in the cycling room classes someone near got hurt during class, air cons are not working. They don't maintain their machines and management does not care at all. That gym needs to be closed for a while for a full maintenance of their machines and I don't understand why they not replacing machines that are not working

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Replies (2)
MS
Mlungisi S's update26 Jun 2024, 14:15
Reviewer Update
Why are you responding privately you not taking this serious take accountability and reply public. We will take this to twitter and other social media platforms you taking your members for granted
MS
Mlungisi S's update26 Jun 2024, 14:23
Reviewer Update
Planet Fitness response that was send privately
Hi Mlungisi,
We apologize for the issues you've encountered at our branch. We are addressing the non-functional bikes, air conditioning issues, and overall maintenance immediately. Thank you for bringing this to our attention, and we appreciate your patience as we work on these improvements.

Best regards.