AWFUL CUSTOMER SERVICE!!!

The most useless customer service ever and call centre agents ever.<br> <br> I cancelled my gym membership and paid the cancellation fee but the my account was still debited,<br> <br> I have calling and emailing the lady (Patricia Nala) that dealt with my cancellation for weeks now to find out when my refund will be refunded but I am always told she is on another call, she out on lunch etc. I also discovered that the calls are screened because I called once and was greeted by \Hello Karabo".<br> <br> And just today"