avoid PLANET FITNESS

1 MONTH AGO I HAD SIGNED A CONTRACT WITH PLANET FITNESS. TWO DAYS LATER I HAD TO CANCEL FOR OPERATIONAL REASONS. I NOTIFIED THE HEAD OFFICE AND THE BRANCH & THE COMPANY REPRESENTATIVES HAD CONFIRMED THAT ALL WAS IN ORDER, THE WINDOW PERIOD FOR CANCELLATIONS IS 5 DAYS. THE CALL CENTRE EMPLOYEES HAD SENT ME THE CANCELLATION CONFIRMATION,WITH THE REFUND PENDING WITHIN 5-14 DAYS. IT IS WAY PAST THE STIPULATED PERIOD AND THE REFUND REMAINS OUTSTANDING (?????????????) I HAVE EMAILED THE CUSTOMER SERVICE DEPARTMENT AND CALLED SEVERAL TIMES, BUT THEY ALL ARE INEFFICIENT AND CLAIM THAT THEY "WILL GET SOMEONE TO CALL ME BACK". NOBODY HAS CALLED ME BACK TO DATE. OBVIOUSLY THIS IS A BREACH OF THE CONTRACT & I NEED MY REFUND. - SO, HOPEFULLY ONE DAY I WILL GET A CALL FROM THESE ***** PEOPLE(?????????????) WORD OF CAUTION: STAY AWAY FROM THIS GYM AS THEY ARE A NIGHTMARE AND UTTERLY PATHETIC. EVERYONE IS CLUELESS AND LACK ETHICS & COMMON SENSE.