AUTO-RENEWAL OF CONTRACT WITHOUT CONSENT!!!

I am extremely upset with this Khathu ********** person. He called me on the aforementioned date & I expressly advised that the planet fitness account must be canceled immediately. He advised me to send him an email to that effect. I did & now that I see that you are from the SAME company. Yet none of this was actioned. My contract with planet fitness was ONLY for a year. There was No autorenewal policy discussed with me. It's also a ludicrous & money making scheme to "auto-renew" a client's contract without express consent. If I have to do a statistical survey, I'm sure the majority of the feedback would be that people DO not want their contracts auto renewed without their consent. So no not only has my contract Not been canceled but I'm apparently liable to pay R5000+?!!! Have you all lost your collective minds? Interest on debt is one thing but increasing the amount with more monthly premiums is wholly unacceptable & unjustified. Please note that this experience & injustice will lead me to post about it on all my social media platforms as well as hello peter. It seems I'm not the only one: https://www.complaintsboard.com/complaints/planet-fitness-south-africa-c585581.html In fact, this complaint seems to be EXACTLY in line with my own. I used to work as a complaint specialist for a bank so I know exactly the Power of precedent when there's more than one complaint over a specific issue.

I'm happy to find & contact all people with complaints against Planet fitness & form a group to spread the word of this horrible service from this brand. I've included planet fitness cancellations in this email. IF there is a clause in my SIGNED contract about an "Auto-renewal" phase, then I would like it highlighted & sent back to me. Either way as far as I'm concerned I'm only liable & willing to pay for the outstanding amounts Within the year of my sign up. Because I will definitely be taking this up with the Ombudsman

Please in ensure to forward this to the relevant managing authorities within your companies for URGENT resolution. Also in case, it hasn't been made abundantly clear by now:

CANCEL MY PLANET FITNESS CONTRACT IMMEDIATELY!!!!!!!!!!!

********** 566 Enricoh Alfonzo Naidu