DK
David K

1 reviews | Active since Mar 2009

14 Aug 2015, 14:05

Auto-renew or Auto-*****?

I have a foot injury and have not been to Planet Fitness in at least 2 years. Every month the debit order goes off my account and I just let it be. Today I decided I am going to cancel this contract that I never use, and hear for the very first time that the contract is on a 12 month auto-renew contract and I will have to pay in R1500. Well, I am sorry. This is exactly why people get warned against gym memberships. This is ****************. If PF see that I have not been there in 2 years, why auto-renew my contract? To ***** from people, that is why.<br> I am going to put a stop payment on this. I have never agreed to an auto-renew and if I had, it was never explained to me. One of those \fine print"contracts. I need this sorted"""

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Replies (1)
Planet Fitness
Planet Fitness's reply17 Aug 2015, 09:04
Official
Hello johda,

We Thank you for contacting us,

One of our Member respondents will be in contact to assist.

Yours in Fitness.