TB
Tristan B

1 reviews | Active since Jul 2022

17 Sept 2025, 21:38

**** Artists

Good luck trying to cancel your membership with these **** artists. Been a member for 3 years and phoned to cancel and confirmed. Only to have joined another gym saying that planet fitness hasn't approved the cancellation??. What happened to free will and cancellation of a month to month contract. Now I have to deal with 57 calls to cancel a contract, literal **** artists. I'm billing hours for the amount of time this has taken

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Replies (1)
Planet Fitness
Planet Fitness's reply18 Sept 2025, 16:05
Official
Hi Tristan,

Thank you for your feedback. Please be advised that your membership has been cancelled as per the agreement in the call recording. We’ve also sent you an email with more information. Kindly check your inbox when you get a chance.

Regards,
The Planet Fitness Team. 💙