Annoyed ????

Planet Fitness is busy working on my nerves now!!!!...how can they not answering they're phones... Like i had to sit and wait for the fone to be picked up by someone... I literally had to wait for 10 to 15 minutes and still no one is picking up... Does the number even exist or wot business does only has one number???... They send you a message that reads "Dear member, sorry we missed your call. Please visit our website www.planetfitness.co.za, log in on "Speak to Us", and we will get back to you. Planet Fitness... But do they ever get bqck to you... Nothing.... So can you guys act like you are working for a business... And please call me back i got some stuff to sort out with you... Call me on ***