1 reviews | Active since Apr 2026
****!! and exploitation by Planet Fitness Glenanda .Avoid Planet fitness by all means!
Planet Fitness Glenanda engaged in misrepresentation and exploitative sales tactics.
I was pressured into signing by their agent Smiso after clearly stating I have Vitality Active and was assured my membership would only start after travelling and be discounted. This was absolutely false.
I have never attended once, never collected my tag, yet they:
-Placed an unauthorised debit mandate -Started billing immediately -Are now claiming I owe arrears for services never used -Management (Granwell) promised to fix it and allocate me to the R400 monthly membership and clear false charges, this was not honoured. Instead, I’m being pushed to pay for something I never received.
This is deceptive, *********, and exploitative conduct and I'm escalating to all the relevant entities for investigation .I'm certain this is how they operate and normally exploit many customers.
Thank you for bringing this to our attention, and we’re sorry to hear about your experience.
Please note that we have escalated your case to the relevant department, and they will be in touch with you to assist further.
Regards,
The Planet Fitness Team.
Thank you for bringing this to our attention, and we’re sorry to hear about your experience.
Please note that we have escalated your case to the relevant department, and they will be in touch with you to assist further.
Regards,
The Planet Fitness Team.
This involves misrepresentation, an unauthorised debit mandate, and billing for services I have never used. The continued lack of action is unacceptable. If this is not addressed with urgency, I will escalate this across all relevant public platforms.
This involves misrepresentation, an unauthorised debit mandate, and billing for services I have never used. The continued lack of action is unacceptable. If this is not addressed with urgency, I will escalate this across all relevant public platforms.