PH
Pheza H
1 reviews | Active since Oct 2024
23 Sept 2025, 06:18
Air conditioning not working for 4 months
General upkeep of the gym is a problem with anything damaged. Very poor maintenance of such yet we pay monthly for services. Airconditioning is a the biggest problem among others,like toilet flushing system,shower heads, equipment that's damaged.
How is an airconditioning system not working for four months? Classes are super hot,one studio becomes literally wet and floors are slippery. Just poor service delivery to it's clients 😔.
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Planet Fitness's replyOfficial
04 Oct 2025, 13:30Hi Pheza,
Thank you for taking the time to share your feedback. We’re aware of the maintenance concerns you’ve raised, including the air conditioning and facility upkeep, and want to assure you that our team is actively working on resolving these issues. We truly appreciate your patience and understanding while we address them.
Regards,
The Planet Fitness Team.
Thank you for taking the time to share your feedback. We’re aware of the maintenance concerns you’ve raised, including the air conditioning and facility upkeep, and want to assure you that our team is actively working on resolving these issues. We truly appreciate your patience and understanding while we address them.
Regards,
The Planet Fitness Team.
Planet Fitness's reply04 Oct 2025, 13:30
Official
Hi Pheza,
Thank you for taking the time to share your feedback. We’re aware of the maintenance concerns you’ve raised, including the air conditioning and facility upkeep, and want to assure you that our team is actively working on resolving these issues. We truly appreciate your patience and understanding while we address them.
Regards,
The Planet Fitness Team.
Thank you for taking the time to share your feedback. We’re aware of the maintenance concerns you’ve raised, including the air conditioning and facility upkeep, and want to assure you that our team is actively working on resolving these issues. We truly appreciate your patience and understanding while we address them.
Regards,
The Planet Fitness Team.