ACCOUNTS

GOOD DAY<br> <br> I AM STRUGGLING TO UNDERSTAND HOW YOU PEOPLE WORK, YOUR BRANCH SAYS SOMETHING ELSE AND YOUR CALL CENTRE(I SHOULD SAY YOUR VERY RUDE CALL CENTRE PEOPLE, TOTALLY UNHELPFUL) SAY ANOTHER AND ARE QUICK TO CLOSE QUERIES, AS IF THEY WERE HELPFUL ENOUGH IN THE FIRST PLACE. <br> I REQUESTED FOR MY MEMBERSHIP TO BE TRANSFERRED TO MY PARTNER'S NAME SINCE HIS MEMBERSHIP EXPIRED END OF DECEMBER AND SINCE I WILL BE LEAVING THE COUNTRY SOON. i CANNOT FATHOM HOW IT IS AN INCONVENIENCE TO YOU TO JUST CHANGE NAMES ON THE CONTRACT SINCE I AM NOT USING IT!!!!! YOU CANNOT CLOSE THE CONTRACT (EVEN THOUGH THE PERSON WHO SIGNED ME ON SAID I CAN ALWAYS CLOSE THE CONTRACT AT ANY TIME, WHICH IT TURNS OUT WAS MISINFORMATION RELAYED TO ME). SO TELL ME HOW CAN I NOT JUST TRANSFER HIS NAME TO MY MEMBERSHIP AND LET HIM CONTINUE USING IT????? NO ONE LOSES AT THE END OF THE FLIPPING DAY. AND PLEASE CAN SOMEONE SEND YOUR CALL CENTRE STAFF ON ANOTHER COURSE STARTING WITH THE LADY WHO \ASSISTED ME"<br> """