WG
Werner G

1 reviews | Active since May 2015

21 May 2015, 19:40

Absolutely shocking

I decided to join planet fitness in 2007/2008. I only went to the gym a couple of times and had to cancel my gym contract because I had to relocate. I think the persons name was Raymond,he told me that the contract is cancelled. Never ever heared a word from them and then BOOM....a company with the name of Saya recoveries phoned after 8 years telling me that I own them R1700!!!Why all of a sudden after 8years decided that I own them money???Ask them for a statement and on the statement is noted that the contract is cancelled!!Funny enough they still debited money from my account untill 04/01/2010. Its very dishonest and I wont leave it here.This is ridiculous and absolutely shocking!I know a lot of people that use your gyms and if this is the way you do business I will warn everyone to stop their gym contracts and move to virgin active gym!!!

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Replies (1)
Planet Fitness
Planet Fitness's reply22 May 2015, 10:41
Official
Hello W.T.F,

We thank you for contacting us,

One of our member respondents will be in contact to assist.

Yours in fitness.