FO
Francois O

1 reviews | Active since Mar 2012

13 Apr 2015, 13:18

6 MONTHS - NO FEEDBACK!! LOOSING MONEY!!

I have requested in November 2014 that my contact should be changed to go in hand with my Discovery health plan , thus I am saving R560.00 per month. I contacted the gym in Kuilsrivier and also the call center. Each time the one refers me to the other and no one is sorting the issue up. When I contacted the gym after numerous times , they just had a bad attitude about the situation as if I was a hassle and once again no one is doing anything about this. Should my contract have been changed as requested , I would have saved R3360.00 up and till now.<br> I will remove the debit order from my account until this matter is resolved as I can not continue to loose money on a monthly basis due to people that are lazy!!!!!! DO NOT JOIN THIS GYM!!!

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Replies (1)
Planet Fitness
Planet Fitness's reply14 Apr 2015, 08:50
Official
Hello 77FLY,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness