4 months trying to renew contract

<p>My 7th year with Planet Fitness and i am starting to regret giving them business. Everytime I renew my contract, I always discover there is a better package I could have been on. My corporate contract expired in December and I have been calling them constantly to renew and move it from national to local club. It only got migrated late Feb and now my membership is more expensive. All I was trying to do is move it to local club, then register through vitality but they did not only increase my membership, but no one has been able to call me to assist with my renewal. When I ask about the increase, they tell me local memberships vary in price. That is dwarf ****. How can a national membership be cheaper than local membership? I have been asking the guys from Centurion Gateway branch to call me for months, no one calls. Not sure if they are just not interested in my business or they just don't want to help. Is it that hard to call a client and assist? <br /><br />If no one calls me in the next two days to sort out my renewal, I am moving to Virgin Active. </p>