DS
Debra S
1 reviews | Active since Feb 2016
24 Feb 2016, 15:19
3 WEEKS FOR A TAG FEE REFUND!!!
I went into Planet Fitness in Craighall to enquire about their 199 special. I then gathered the info and had decided to think about it. I was advised by Justin that I should sign up and I can then cancel within 5 days if I am not happy. I was then asked to pay a Tag fee of R100. I sent through a cancellation the next day and its been 3 weeks that I have been given the run around for the R100 refund. I was asked to go into the branch for a refund and when I did I was told that a refund was never done before. <br> It was so easy for Justin to sign me up but to get in contact with me and refund the R100 is impossible.<br> Don't go to this gym!!!
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Replies (1)Planet Fitness's replyOfficial
25 Feb 2016, 08:29Hello D.Sub,
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
Planet Fitness's reply25 Feb 2016, 08:29
Official
Hello D.Sub,
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
