1 reviews | Active since Sept 2018
False advertising, overcharged and Bad service
Extremely bad service. Had lunch with a friend on Wednesday 4 September 2019. We decided on the baby chicken as they advertise it on their daily lunch specials. We were told that the price went up from R89 to R109, but on the Facebook page it shows a photo with the R89 price, we enquired about the price difference and was told there was a price change that is why their daily spesials board was taken away. Then today 06 September 2019 all of a sudden the board with their spesials is being advertised outside the shop again. We enquired again about being overcharged for our meal. We were told by Peter that there was indeed a price change but they struggled to upload it to the system that is why they decided to use their daily special board with the R89 price again. I feel it is false advertising and bad customer service from Plakka Menlyn. If you advertise something and there is a price change you have to make sure on all platforms and social media you advertise to change the price. I have the receipt and photos as proof that we got overcharged, but Peter has a I don't care attitude about the situation. I would not recommend that people go and eat there because they overcharge their customers and don't care afterwards.
