PS
Pamela S

1 reviews | Active since Mar 2011

03 Mar 2015, 10:19

Worst service experienced at Placecol

I went into Placecol Watermeyer for acrylic nails and a hollywood wax.<br> Firstly my cuticles on my nails were not cut, no cuticle oil was app****, no cream was app**** and no touch up! She put the nails on, filed them down, cut me on my cuticle, app**** the paint, and that was that. It was obviously done in such a hurried matter as I had asked her to apply nail varnish to my nails (told me that I should have booked extra time, guaranteed I did not know that this was the case as I usually never have nails done) and that was the end of our session.<br> My wax was then done (I usually have it done with an amazing girl who completes it in under 10 minutes)! However I had a different girl. She did have a good heart though but the wax was not ready, she app**** and app**** and app****. I am so bruised, I still have left over hair in the area and she left pieces of wax on the area. She gave me a lotion to apply to remove the extra wax, but that did not work.<br> I paid R565.00 for what I think is the worst service I have ever received and will never go back to Placecol again!!

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Replies (1)
Placecol
Placecol's reply03 Mar 2015, 16:17
Official
Hello PamSim123,

Dear Pamela

Thank you for taking the time to bring this to our attention. I would like to apologize for any dissatisfaction that you may have experienced at any of our salons and assure you that we are currently looking into the matter.
Kind Regards
Customer Care