1 reviews | Active since Nov 2016

03 Nov 2016, 15:10

Unwilling to adjust packages

<p>I am pregnant in my first trimester and requested of My local branch if their Softlaser is safe in early pregnancy, they had no information. After calling their headoffice they could also not confirm safety.</p> <p>They are unwilling to remove the Softlaser price from the package and also unwilling to substitute with a safe alternative.</p>

0
Replies (1)
Placecol
Placecol's reply11 Nov 2016, 12:50
Official

Dear Chantelle,

Please accept my sincere apologies regarding your experience, as any laser treatment is not recommended during pregnancy, I apologise that the team was unable to assist with alternative recommendations. We are currently looking into the concern and will make contact with you shortly.

Kind Regards

Customer Care