The worst pedicure/ manicure in South Africa

Since our march lockdown, I've been dreaming of the pedi/mani. Finnaly I made an appointment today for it. It was the worst ever,I still can't wrap my head around it. After an hour of manicure my cuticles still covered half of my nail,and after she put on and off 3 times the polish for french manicure (HC's request) she could not do it because their nail polishes were ******* quality dry and clumpy,without the replacements. When I booked the appointment I specifically asked if they know and can perform medical pedicure(calluses and ingrown nails) and they said yes. After an hour of pedi,she didn't even cut my nails(I cut them last week) I was left with calluses and ingrown nails. She managed to file my big toes to much so the soft skin cracked,open and is bleeding a bit,but calluse right beneath the cracked skin she left. I mean, such a disappointment. I wasted my whole morning for this with 0 results and bleeding toe. The worst pedi/mani ever.