EH
Emma H

1 reviews | Active since Nov 2011

10 Feb 2015, 09:21

Disgusting Service

I had an appointment on Saturday morning...due to load shedding i wasnt sure if i should go or not but in the end I did. only to find a note on the door \closed due to load shedding"..I got no call from ANY consultants to confirm my appointment had been canceled. As I was leaving the store manager arrived and assured me that a consultant would give me a call to make another appointment for Sunday...its now Tuesday and still no call.<br> Disgusting customer care. I will never set foot in any placecol again !!!"""

0
Replies (1)
Placecol
Placecol's reply10 Feb 2015, 10:30
Official
Hello piksiegirl,

Dear Emma

Thank you for taking the time to bring this to our attention. I would like to apologize for any dissatisfaction that you may have experienced at any of our salons and assure you that we are currently looking into the matter.

Kind Regards
Customer Care

Best regards,