aC
ashleigh C
1 reviews | Active since Jul 2015
31 Jul 2015, 17:42
bad service, over priced
Today, I went for a wax at Placecol in Brooklyn mall for the first time. The wax was done terribly. It was patchey, uneven and unprofessional. I have never been charged more than R300 for this particular type of wax. I was charged R500 for this wax and charged for the smallest area I wanted waxed. They do not offer scholar rates which is what should be offered. I was horrified by their prices as well as their service and do not recommend there branch to anyone.
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Placecol's replyOfficial
11 Aug 2015, 10:08Hello A.Connell,
Dear Ashleigh
Thank you for taking the time to put your concerns into writing. I would like to apologize for any dissatisfaction that you may have experienced at any of our salons. I've escalated your query to the franchise owner and am currently awaiting her feedback.
Kind Regards
Customer Care
Dear Ashleigh
Thank you for taking the time to put your concerns into writing. I would like to apologize for any dissatisfaction that you may have experienced at any of our salons. I've escalated your query to the franchise owner and am currently awaiting her feedback.
Kind Regards
Customer Care
Placecol's reply11 Aug 2015, 10:08
Official
Hello A.Connell,
Dear Ashleigh
Thank you for taking the time to put your concerns into writing. I would like to apologize for any dissatisfaction that you may have experienced at any of our salons. I've escalated your query to the franchise owner and am currently awaiting her feedback.
Kind Regards
Customer Care
Dear Ashleigh
Thank you for taking the time to put your concerns into writing. I would like to apologize for any dissatisfaction that you may have experienced at any of our salons. I've escalated your query to the franchise owner and am currently awaiting her feedback.
Kind Regards
Customer Care