PizzaChefs Serene Centre. BAD BAD SERVICE

I ordered via uber eats at 18h05 this evening from PizzaChefs Serene Centre and their advert indicated delivery within 45 to 60 minutes. It is now 20h20 and the food is still not ready!!!! I phoned them and the person answering the phone was plain rude and advised me to cancel my order - as his solution to the problem. I am not sure when the food will arrive... WORSE SERVICE EVER FROM PizzaChefs Serene Centre