LS
Lanka S

1 reviews | Active since Apr 2017

06 Jun 2017, 14:33

Spam!

<p>Pizza Del Forno Northcliff keeps sending me continuous sms's about specials. The end of each message states "SMS TO OPT OUT" or "SMSTOP" - which doesn't even make sense - but when you respond with "STOP" or "Please remove my number" absolutely nothing happens, they just keep on SMSing you.</p> <p> </p> <p>I have phoned them TWICE to demand that they remove my number from their database, yet still get spammed. In fact I now receive the same SMS twice directly one after the other. What more than contacting the actual restaurant must one do to have the SMSes stop?? This is absolute nonsense and I demand to have my number removed from the database immediately. If I get one more message I will report it at the Provicial Consumer Affairs Office and take legal action.</p>

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Replies (2)
Pizza Del Forno
Pizza Del Forno's reply06 Jun 2017, 15:28
Official

Dear Lanka

We sincerely apologise for the inconvenience caused.

We have noted your number and removed you from the database.

Apologies again.

Kind regards

Pizza Del Forno

LS
Lanka S's update15 Jun 2017, 18:26
Reviewer Update

I received another SMS from Pizza Del Forno Northcliff again this afternoon. Clearly my number was not removed.