ZA
Zaakirah A

1 reviews | Active since Jul 2017

24 Jul 2017, 14:39

****ROACH COMPLAINT!

<p>I ORDERED A PIZZA FROM PIZZA DEL FOURNO IN ****ARNEY MALL FOR DELIVERY AND RECEIVED A ****ROACH IN A MY FOOD UNDER A SLICE OF PIZZA AFTER EATING SO MANY SLICES ALREADY!!! I HAVE OFTEN ORDERED FROM HERE AND HAVE NEVER EXPERIENCED SOMETHING SO DISGUSTING BEFORE BUT WHO KNOWS WHAT SICK THINGS ARE FOUND IN THEIR KITCHEN. AFTER COMPLAINING TO THE MANAGER, HE STILL SAYS HE WILL SEND A FREE PIZZA AFTER REFUNDING ME AND TAKING THE PIZZA BACK? I MEAN REALLY WHO WILL GO BACK TO EATING AT A PLACE THAT HAS ****ROACHES IN THEIR FOOD! I WOULD LIKE TO BE COMPENSATED FOR THE TIME AND EFFORT IT TOOK ME IN ORDERING THE FOOD AND ALSO FOR EATING THIS ****!</p>

0
Replies (2)
Pizza Del Forno
Pizza Del Forno's reply24 Jul 2017, 17:22
Official

Dear ZaakirahA

Thank you for your review and feedback.

We sincerely apologise for your experience with us. We will investigate this immediately.

Please could you mail your contact details through to *** in order for us to rectify this for you immediately.

Apologies again.

Kind regards

Pizza Del Forno

Pizza Del Forno
Pizza Del Forno's reply26 Jul 2017, 09:36
Official

Dear Zaakirah

We are so glad that everything was sorted timeously and that you were satisfied with the service and response time.

We value you as a customer.

Regards

The PDF team