1 reviews | Active since Jun 2016
I did not order poor, rude service and extra attitude with my pizza
<p>It sounds Pizza Del Forno is beating SA's recession as they are way to busy to deliver service and it is a massive burden when the average household makes a call to order pizza's. I don't know if it is just Randburg that has a concentration of pizza craving addicts, but the branches here are clearly not interested in your business. Thank goodness for new competitors establishing branches here and it is well received as they have better modern more versatile menu options - really love the new Debonairs branch - service, options, delivery are awesome!</p> <p> </p> <p>As a rule, staying in Robindale, we won't ever order from the closest del forno which is next to the Spar in Malibongwe Rd. Sorry, but the old woman there answering the phones and making it clear they are too busy for deliveries made us boycott it long time ago and we switched to Fountainebleau where a fantastic lady called Sammy was always polite and accommodating and we loved her. She is not working there anymore since the place is under new (horrible) ownership. So tonight we decided to give it a try, but the very hectic operator talking 250km/hr clearly indicated they don't service our area anymore. </p> <p> </p> <p>So not sorry Pizza del forno, but bye-bye. Sure you won't miss us as you are way too busy. Hint: technology is moving at a fast pace and we just placed our order online. </p> <p> </p> <p>If anything to your existing VIP clients - your systems and menu is getting less and less exciting.</p> <p> </p> <p>Gotta go - Debonairs just delivered our online order in less than 30min from placing the order.</p> <p> </p> <p>Tata!</p> <p> </p> <p>Christo Terblanche</p> <p> </p> <p> </p> <p> </p>
Dear Christo
Thank you for your review, we are sincerely sorry that you had a poor experience at our stores, we will address this immediately with them.
Please could you mail your contact details to *** in order for us to rectify this for you as we value you as a customer and would like this to be sorted immediately.
Apologies again for the service you received.
Kind regards
The PDF team
Dear Christo
Thank you for your review, we are sincerely sorry that you had a poor experience at our stores, we will address this immediately with them.
Please could you mail your contact details to *** in order for us to rectify this for you as we value you as a customer and would like this to be sorted immediately.
Apologies again for the service you received.
Kind regards
The PDF team
