Del Fornos shocking service and food

We used to order our pizza and pasta from randpark ridge, we got such terrible service and food. We then moved over to Town Square and at first it was great, however the multiple orders we have place have been shocking. Cold food, pizza order incorrect, watery pastas, children's mac and cheese too spicy. They say 20 to 30 min. Ha, try 45 min to sometimes over an hour, we have even had instances of the Manager coming to our home to rectify the issue, so tonight was the last night we will ever order or eat at any Del Fornos. Shocking should be ashamed of what you call food and good customer service. Pathetic.