Del Forno Rustenburg disgusting service

I am disgusted with Del forno Rustenburg. Placed order at 18h20. I phoned at 19h20 to find out where my del is. Manager said he will get back to me. 20 min later i had to phone back. At 20h00 i phoned and cancelled my order. At 20h20 the del guy pitched up at my house and was surprised that i turned him away. Seriously pathetic.