Hellopeter
Share Your Experience
dD
dimitrisvoyiatzis D

1 reviews | Active since Mar 2017

11 Mar 2017, 20:40

Appalling Customer Service 3 times

<p>Unfortunately the worst possible pizza experience of the del fourno franchise 3 consecutive times with cold pizzas on two occasions due to over 1:30 minutes delivery time and once where they refused to deliver</p> <p> </p> <p>Unfortunately Pizza del forno has not kept to the standards it should with this branch.</p> <p> </p> <p>Owner rude and with no customer service s****s even though there pizza and customer service standards are lower then that of the brand.</p> <p> </p> <p> </p>

0
Replies (5)
Pizza Del Forno
Pizza Del Forno's reply04 May 2017, 14:17
Official

Dear Dimitris

Thank you for your review.

We sincerely apologise for the delay in response and for your experience with us.

Please could you provide me with the store name in order for us to address this for you.

Kind regards

Pizza Del Forno

dD
dimitrisvoyiatzis D's update04 May 2017, 14:28
Reviewer Update

Dear Pizza del forno,

Thank you for your response.

The store mentioned in the above review is the Pizza del forno at the Flora Centre in Florida.

Kind regards

Dimitris

Pizza Del Forno
Pizza Del Forno's reply04 May 2017, 14:34
Official

Thank you Dimitris, we will notify the store immediately, please may we have your e-mail or contact details in order to rectify this for you.

Kind Regards

Pizza Del Forno

dD
dimitrisvoyiatzis D's update04 May 2017, 14:35
Reviewer Update

Sure,

it is **********

Pizza Del Forno
Pizza Del Forno's reply04 May 2017, 15:17
Official

Hi Dimitris

Apologies for the numerous messages, we unfortunately cannot view your contact info. If you do not mind please e-mailing your number to our Customer Service team who will get back to you as soon as possible, ***. They respond timeously.

Thank you again for your time .

Regards

Pizza Del Forno