NIGHT MARE @ PIXIE LODGE

I am not happy to rate Pixie Lodge a 1 star. Nothing about them is special. I book accommodation via BOOKING.COM for 2 nights stay. I phoned them 3 days before checking in to confirm everything is fine. I am driving 800km , i can not arrive at a place and they dont know about my booking. I asked them if they received my booking, they told me they did not received my booking. I explain to the man that he phoned me a week ago and told me that he did received my booking. He was so rude to me over the phone, i told him that i will cancel my accommodation, because i am not going to send my 2 girls to stay in a place like that., I ask for my refund and he refuse. According to booking.com i can cancel 2 days before i arrive. Now i lost that money. I went there on sunday to speak to him, the place dont look at all like on the pictures. Its smell bad. He did not open the gate