THE MOST SHOCKING COMPANY IN THE WORLD!!!

The end of August arrived and after 10 hours in front of my computer designing my photobook, i finally sent it into Pix24 to get printed. I did not hear back from the company by November so i called in to see what was going on. I was told that there was a huge backlog (as there had been a Daddy's deal to purchase this photobook) and they were trying to get through all the orders. I was told that they would mark the photobook as 'urgent' as that would speed up the process. Nothing happened! I called in again, and again, and again and spoke to a guy named Alby. Each time i was told the printing would be done the next day and then delivered to me the following week. I was even told on the phone that he promised that he would personally make sure that he would get it done. He DID NOT make this happen and when i called back 3 weeks later i spoke to the new manager and was told that the server had now crashed and they had lost every bodies art work, including mine. She asked me to please send my artwork in again and to please be patient and wait while they try to resolve the problem.

They have been terrible, making promise after promise and never follwing through with what they said. They just kept apologising on the phone for the photo book having not been completed. It was frustrating and made me furious dealing with them. I suggest people rather use the many other printing companies available.

Rating would have been Zero if i would have been given the option.