Appaling service full of excuses

In September 2017 I uploaded my daddy's deal voucher redeeming my 2 photo books order from Pix24 which was suppose to take 21 days to be delivered when I started doing follow ups about delivery in October first I was told that they had their servers had crashed so they having backlog I should expect my order end of November and November came and left no delivery . I then called call back only to be told we apologise for the delay and was told the week of the 22 of December they will send it through I waited and again NO DELIVERY . I then called back more apologies came and was promised that on the week of school openings January 2018 I will receive my order. The week came and gone then again today I called them again guess what their server crashed 2 weeks back so they lost everything and I have to re submit everything which have to redesign everything on their not so friendly website before I can receive my order. This is really frustrating and disgusting for a company not to give a damn about it's clientele had I not called how was I going to know that they LOST my order. IAM TIRED OF APOLOGIES AND EMPTY PROMISES I WANT MY ORDER THEN NEVER AGAIN WILL I REQUEST THEIR SERVICES . They giving Daddy's deal a bad name .

very disgruntled customer who is tired of "apologies" and empty promises.

True inconvenience for a service that I paid for