Poor service from Pitstop (centurion) dealer

I have ordered spartes for my Puzey XP Stomper 125 and up to now have not received it.<br> - 11 April 2015 - I drove to the store to ask for a quote on spares for the bike. I was informed that they can only submit for quotes on the Monday.<br> - 16 April - I drove to the store to find out what the quote for the spares would be, and was informed that they did not yet received the prices from head office and he will have to follow up and get back to me. He phoned me as I got home to say he just received the quote, which was R1010, and I confirmed that its ok and he should go ahead and order the spares. He informed me that they will get the spares on the Wednesday (22 April 2015).<br> - 25 April 2015 - I drove to the store to fetch the spares, but it was closed due to, I presume, the long weekend.<br> - 02 May 2015 - I drove to the store to fetch the spares. The guy there could not find any spares and informed met that either they have sold it to another customer or they sent it back as they do when a customer takes too long to pick it up. He also said that they will have to order it again, which I declined and said I would rather buy from another dealer as their service sucks.