Pathetic Pioneer Metering!

Absolutely horrible customer service!! I have been struggling since November 2025 to get my 3 x prepaid meters registered, and the same goes for attempting to get either any purchased reports or payments. I am in fact currently indirectly funding the electricity consumption of my tenants. I am communicating on whatsapp as well as by email and have received undertakings that things will be attended to "first thing in the morning".......that morning has not yet happened. The complete lack of communication and assistance is extremely frustrating and disappointing.