KS
Kuhle S

1 reviews | Active since Jun 2024

18 Jun 2024, 13:34

You will feel like you are begging for money in the streets with these ones.

I have paid these people over R20 000 in services fees but they are making me feel like a beggar, begging for information from them. I have pleaded with them for over a month now on when/ or what is the estimate of when my debt review will end. All i get from the Fikile, some person who is meant to be my "relationship manager" is "I forward it to relevant department so that you can get assistance" what ever that means. i have been paying this account for over 4 months. When i asked, she looked at the system and said she doesn't know. I have actually given up, am just paying a debt review without knowing anything about my status.

I feel disrespected. I paid them tens of thousands in fees, for them to treat me like this sh*t. I am looking at my options to cancel their services.

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Replies (2)
Pioneer Debt Solutions
Pioneer Debt Solutions's reply18 Jun 2024, 13:43
Official
Hi  Kuhle , thank you for getting in touch with us. We will investigate this and get back to you.

Pioneer Debt Solutions
Pioneer Debt Solutions's reply24 Jun 2024, 15:23
Official
 Hi  Kuhle, our team is trying to reach you but you are unavailable. Kindly assist us with your alternative number and the best time for us to contact you.